This is the noise my Breville BES920XL started making about a month ago. At one point, it would not stop at all and I wasn’t even making an espresso. I had to turn it off totally. I ordered this on February 26, 2015 from Bed, Bath and Beyond. I looked on your website, under warranty, and it says to contact you directly, so I wanted to upload this movie sound so you would know what it sounds like.
Nancy L. Spoolman